Member Service Representative - Sacramento
Company: POSTCITY FINANCIAL CREDIT UNION
Location: West Sacramento
Posted on: May 25, 2023
PostCity Financial Credit Union is currently seeking a full-time
Member Services Representative in our Long Beach Branch. The main
responsibility is to assist our members with their financial needs
by providing first class service.
- Teller functions
- Identifying products and services that best fit our members'
- Cross-sell credit union products and services
- Cash handling and cash drawer balancing in an accurate and
- Process mail transactions and bad address process
- Process routing file maintenance on member accounts
- Assist members with online and mobile banking login issues
- Open certificates and checking accounts
- Resolution of routine member inquiries
- Maintain knowledge of all state and federal regulations that
are applicable to member services
- Other duties or special projects as assigned Requirements
- Minimum of 1-year member services experience in a Credit Union
or, financial institution is highly desirable.
- Excellent verbal and written communication skills, including
writing business correspondence.
- Excellent interpersonal skills
- Ability to work 32+ hours a week, Monday through Friday
- Goal driven and able to meet or exceed established cross-sell
- PC and calculator proficient, including experience with
Microsoft products, Word, Excel and Outlook.
- Ability to add, subtract, multiply and divide in all units of
measure, using whole numbers, common fractions and decimals.
- Ability to work independently or within a team to accomplish
goals and objectives.
- Ability to provide attention to detail with accurate and
- Must be able to effectively handle multiple, simultaneous and
- Must be able to operate office/branch equipment including
telephone, copier, scanner, cash recycler, and ATM.
- Working knowledge of operational regulations, laws, and
Keywords: POSTCITY FINANCIAL CREDIT UNION, West Sacramento , Member Service Representative - Sacramento, Sales , West Sacramento, California
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