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Member Service Representative - Sacramento

Location: West Sacramento
Posted on: May 25, 2023

Job Description:

Job Type



PostCity Financial Credit Union is currently seeking a full-time Member Services Representative in our Long Beach Branch. The main responsibility is to assist our members with their financial needs by providing first class service.

  • Teller functions
  • Identifying products and services that best fit our members' needs
  • Cross-sell credit union products and services
  • Cash handling and cash drawer balancing in an accurate and timely manner
  • Process mail transactions and bad address process
  • Process routing file maintenance on member accounts
  • Assist members with online and mobile banking login issues
  • Open certificates and checking accounts
  • Resolution of routine member inquiries
  • Maintain knowledge of all state and federal regulations that are applicable to member services
  • Other duties or special projects as assigned Requirements
    • Minimum of 1-year member services experience in a Credit Union or, financial institution is highly desirable.
    • Excellent verbal and written communication skills, including writing business correspondence.
    • Excellent interpersonal skills
    • Ability to work 32+ hours a week, Monday through Friday
    • Goal driven and able to meet or exceed established cross-sell goals
    • PC and calculator proficient, including experience with Microsoft products, Word, Excel and Outlook.
    • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
    • Ability to work independently or within a team to accomplish goals and objectives.
    • Ability to provide attention to detail with accurate and consistent results.
    • Must be able to effectively handle multiple, simultaneous and changing priorities.
    • Must be able to operate office/branch equipment including telephone, copier, scanner, cash recycler, and ATM.
    • Working knowledge of operational regulations, laws, and principles

Keywords: POSTCITY FINANCIAL CREDIT UNION, West Sacramento , Member Service Representative - Sacramento, Sales , West Sacramento, California

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