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AUTO PARTS SALES & CUSTOMER SERVICE

Company: TevisHR
Location: West Sacramento
Posted on: January 8, 2022

Job Description:

Essential Duties and Responsibilities * Meets and greets parts customers in person or on the phone. * Assisting multiple customers and managing multiple internal responsibilities at the same time. * Research parts information requested by customers and provides responses in a timely manner. * Functions in a retail parts environment and comes up with creative ways to market/sell available inventory. * Assist General Manager in ordering and tracking parts required for customer installs * Other tasks as assigned. Experience, Knowledge and Skills * Previous truck or automotive parts counter/department experience a plus * Passionate for customer satisfaction and all sales strategies. * Strong work ethic. * Effective person-to-person and telephone communicator. * Team-oriented and self-motivated. * Skilled in computer and internet. * Must read and comprehend both written and oral instructions and information in English. * Have close attention to detail. Education and Qualification * Minimum of high school/GED diploma. * Forklift Certification. * Driver's license with clean record. Physical Demands * The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of this job, the employee is regularly required to talk or hear. * While performing the duties of this job, the employee is regularly required to use a telephone * While performing the duties of this job, the employee is regularly required write or type * While performing the duties of this job, the employee is regularly required to sit, stand, walk, stoop, kneel or crouch, or crawl. * The employee must be able to lift and/or move up to 50 pounds. Work Environment * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. * The noise level in the work environment is usually moderate. Language Skills * Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. * Ability to write routine reports and correspondence. * Ability to speak effectively before customers or employees of organization. Mathematical Skills * Ability to calculate figures and amounts such as discounts, interest, commissions, etc. Reasoning Ability * Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. * Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills * To perform this job successfully, an individual should have knowledge of database software; internet software; inventory software; order processing systems; spreadsheet software and word processing software.

Keywords: TevisHR, West Sacramento , AUTO PARTS SALES & CUSTOMER SERVICE, Sales , West Sacramento, California

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