HVAC Customer Care Specialist
Company: CABS Heating & Air Conditioning
Location: West Sacramento
Posted on: January 26, 2023
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Job Description:
Our company, CABS Heating & Air Conditioning in West Sacramento,
CA, is calling all customer service rock stars to apply to join our
amazing office team as a full-time HVAC Customer Care
Specialist!
WHAT DO WE OFFER?Looking to advance your customer service career
with a company that truly cares about your success? Well, you're in
luck! We are a family-oriented company that provides flexibility
and many opportunities for professional development. We pay our
HVAC Customer Care Specialists a competitive wage of $16-$20 per
hour, depending on experience. Our office team also enjoys
wonderful benefits, including health, dental, vision, a 401(k),
paid time off (PTO), 6 paid holidays, and birthday pay. Plus, we
make it easy to apply with our initial quick mobile-optimized
application. If we have your attention, please continue
reading!
WHO IS CABS HEATING & AIR CONDITIONING?At CABS Heating & Air
Conditioning, our goal is to be the most trusted and respected
residential HVAC company in the West Sacramento area. We are a
responsible, modern company that strives to do our part to take
care of the planet by educating our community on how to cut energy
consumption without sacrificing home comfort. In addition to being
an environmentally conscious company, we believe in always treating
our customers with honesty and integrity. Our ethical practices and
top-quality services instill trust and confidence in every client
we work with, ensuring they think of us first for all their heating
and cooling needs.We believe our employees are the heart of our
company, which is why we aim to provide them with the best work
environment possible. Our employees are part of our family, and we
thank them for their hard work with amazing benefits and
flexibility as well as opportunities for professional development.
If you are looking for a company that you can grow with, look no
further!
ARE YOU THE HVAC CUSTOMER CARE SPECIALIST WE'RE LOOKING FOR?We're
looking for someone who can provide excellent service to our
clients over the phone. Is this you? Ask yourself: Do I enjoy being
on the phone? Can I remain calm and collected no matter the
circumstance? Do I thrive in fast-paced environments? If so, please
consider applying for this customer service position at our office
today!
WHAT DOES YOUR DAY ENTAIL?This customer service position typically
works at our office between 8:30 AM and 5:00 PM, Monday through
Friday. The schedule can vary during our busy season.As an HVAC
Customer Care Specialist, you play a vital role in our heating and
air conditioning company. Every day, you arrive ready to handle a
variety of duties, including scheduling appointments as well as
offering ancillary products and services to help meet our call
center's sales quotas. Committed to providing quality customer
care, you diligently stick to your company-provided script while on
the phone. Working closely with our dispatchers, you promptly
respond to all customer inquiries regarding scheduling, equipment
services, invoicing, and general inquiries.Exceptionally organized,
you schedule our clients' preventive maintenance service
appointments, review completed service work orders, and generate
our techs' daily debriefing calls. A team player, you participate
in all company-sponsored training classes. No matter the
circumstances, you always maintain a courteous demeanor with all
customers and associates. You find great satisfaction in helping
our customers receive the assistance they need!
WHAT WE NEED FROM OUR HVAC CUSTOMER CARE SPECIALIST
Keywords: CABS Heating & Air Conditioning, West Sacramento , HVAC Customer Care Specialist, Other , West Sacramento, California
Click
here to apply!
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