Family Peer Support Specialist for Yolo Community Behavioral Health Program
Company: Telecare Corp.
Location: West Sacramento
Posted on: June 6, 2021
Founded in 1965, Telecare is a rapidly growing mental health
care company dedicated to making a difference for our clients, the
community, and our employees. We offer an array of mental health
services to adults with serious mental illness. We partner with
public sector entities and behavioral health organizations and have
over 155 programs and over 4,300 employees across the country. And
we're growing all the time! When you work at Telecare, you help to
empower thousands of individuals every day in their journeys of
Telecare is proud to have been recognized by The Bay Area
Business Times as the 9th Best Place To Work In the Bay Area for
2020! This is the 18th time we have made the list!
INSPIRE (Inspiring Strength and Partnership In Recovery) FSP
provides intensive and comprehensive case management support to TAY
and adult individuals who require assistance in managing symptoms
of behavioral health issues with the goal of living safely in
community, maintaining safe housing, and preventing use of
emergency or locked settings. Multidisciplinary staff will deliver
a range of case management and clinical interventions through a
primarily field-based case management approach - meeting clients
where they're at to assist with community living skills. The
program will also include a Wellness Center for drop-in services.
Focus areas will include wellness checks in client homes; wellness
groups, skill building activities; housing-focused case management
services; behavioral health and substance use services, crisis
interventions; conflict resolution. New Hires must be able to
attend Orientation beginning May 24, 2021
Status: Full Time
Days: Monday - Friday
Family Peer Support Specialist engage, inspire, and encourage
participants and their families, families of choice, and natural
supports to actively support the participants' recovery plan.
Family Peer Support Specialist provide information, education, and
resources to supporters so they can be better prepared to bring out
the best in their loved one, whether it be while the person is
living independently or in the family home. Family Peer Support
Specialist are part of an integrated service team who promote and
reinforce Telecare's Recovery Culture as defined by the Telecare
Recovery Centered Clinical System (RCCS) in which each participant
and their supporters' points of view and preferences are
recognized, understood, respected, and integrated into services and
self-help programming. Additionally, Family Peer Support Specialist
respond to critical situations with high-level engagement and
de-escalation skills which support a least restrictive environment
for participants experiencing an emergency related to a behavioral
- High School Diploma or GED required
- Successful completion of Family Peer Support Training or
completed within one year of hire
- Demonstrated lived experience as a parent or primary caregiver
of a person with behavioral health care needs.
- Must be at least 18 years of age
- Must be CPR, Crisis Prevention Institute (CPI), and First Aid
certified on date of employment or within 60 days of employment and
maintain current certification throughout employment
- All opportunities at Telecare are contingent upon successful
completion and receipt of acceptable results of the applicable
post-offer physical examination, 2-step PPD test for tuberculosis,
acceptable criminal background clearances, excluded party
sanctions, and degree or license verification. If the position
requires driving, valid driver license, a motor vehicle clearance
and proof of auto insurance is required at time of employment and
must be maintained throughout employment. Additional regulatory,
contractual or local requirements may apply
- Completion of Family Peer Support Training
- Bi-lingual/Bi-cultural a plus
- In San Diego County, Bachelor's degree preferred
- Demonstrate the Telecare mission, purpose, values and beliefs
in everyday language and contact with the internal and external
- Draws upon own personal lived experience as a parent or primary
caregiver of a person with behavioral health challenges as a basis
for engagement and to validate members' and families' own lived
- Models strength-based, recovery focused interactions by
accentuating the positive both with individuals and
- Advocate on behalf of and in collaboration with families and
participants to promote shared understanding and
- Develop resource directories to identify relevant formal and
informal resources for families and supporters during stages of
- Conduct groups and 1:1 sessions with families to strengthen the
efforts of families in caring for and honoring their loved ones'
- If employed at Inpatient program, must assist with restraint of
members served in the event of assaultive behavior and pass assault
crisis/crisis prevention training
- If employed at Outpatient program, must evade members served in
the event of assaultive behavior and pass assault crisis/crisis
Duties and responsibilities may be added, deleted and/or changed
at the discretion of management.
- Strong ability to recognize the value of partnerships with
participants and families so that a balance between a persons'
choice and caregiver contribution can be achieved.
- Ability to be curious in seeking to understand participants'
and families' unique circumstances, preferences and recovery goals
and incorporate them into daily work as well as any needed crisis
response to support the participant regain a sense of control.
- Able to make decisions while maintaining awareness that this
decision-making will have an immediate impact on the well-being of
the persons and the relationship between the program and the
- Strong verbal de-escalation skills and ability to assist with
- Possess strong communication, presentation, writing, typing,
and computer skills.
The physical demands here are representative of those that must
be met by an employee to successfully perform the essential
functions of this job.
The employee is occasionally required to stand, twist, squat,
kneel and lift and carry items weighing 25 pounds or less as well
as to frequently sit, walk, reach, bend and do simple and firm
grasping. The position requires manual deviation, repetition and
EOE AA M/F/V/Disability
Keywords: Telecare Corp., West Sacramento , Family Peer Support Specialist for Yolo Community Behavioral Health Program, Other , West Sacramento, California
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