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Real Estate Customer Service Representative

Company: Amen Real Estate
Location: West Sacramento
Posted on: January 8, 2022

Job Description:

Are you:

--- Super driven
--- Systems-based
--- Analytical
--- Hungry
--- Enjoy games of strategy like chess

Are you wanting a chance to earn great income WITH stability?--We have a role on our real estate team that you'll receive Monthly compensation for hitting production goals (plus commission once licensed!) using our backend tools such as our CRM (Database). This is a Service-Oriented role in real estate! This role requires someone who enjoys strategy, games, systems, and wants to be a pioneer. You will have a great eye for detail, a strong commitment to systems, and a friendly/personable demeanor on the phone.--This role serves as a hybrid of roles.

--- Must be self-motivated, and willing to hold yourself accountable.
--- Must be able to analyze data to implement automation.
--- Must enjoy using technology to pioneer a new role and implement strategies to increase production.
--- Must possess exceptional phone skills and be unafraid to talk to anyone (we'll teach you the things to say and the questions to ask).--
--- Must be extremely detail-oriented and dedicated to systems.--
--- Must be willing to have accountability conversations on a regular basis.--
--- Must be hyper-focused on meeting and exceeding goals through phone conversations, texts, and emails with potential clients.--
--- Must be motivated for a lifestyle and a desire for a big life and not satisfied with just getting by.A great candidate for this role has thicker skin- a superb eye for detail- and is passionate to make an impact on their world.--If you crave being in a vivacious workplace and you want a big life, then this could be the place for you. Note - hard work will be handsomely rewarded. We hire on character and we can train skill...so let's talk!

We're not interested in someone who wants to be a traditional customer service rep and just wants an hourly 9-5 gig. We're interested in someone who loves making connections and doesn't want the traditional realtor audacious night/weekend schedule that pulls you out of your home but is willing to respond at night and on the weekend to calls/texts/emails from where you are at.

--- Manage the customer experience by serving as a concierge for clients. This involves numerous phone calls, emails, and text messages daily
--- Speed to respond is VITAL to your success in the role
--- Oversee the company systems and protocol for the customer and client experience
--- Manage the customer experience by analyzing to determine how to strategically place clients on CRM automation plans
--- Supervise and manage team agents in our program to ensure they are delivering quality service
--- Available to clients on the phone on nights and weekends
--- Be coachable - we know what it takes to be successful in this role and you have to be willing to be coached for success
--- This is a results-based role - you have daily goals you need to hit that will guarantee success!

--- NO real estate experience needed
--- Must have or be willing to get a Real Estate License during your initial training period to meet state regulations
--- Must fit into Amen Real Estate culture and follow our systems - they're awesome!
--- Passionate
--- Confidence on the phone (we will assist you with this)
--- Patience - you'll get a pipeline going but it will take time as you perfect your skills
--- Fun-loving
--- Hardworking - this should come naturally to you
--- Compassionate
--- Personable
--- Resilient
--- Energetic
--- Intelligent
--- Coachable - you have to want to be great at your job. We will provide any tools or coaching but you have to want it!
--- Flexible - have to be willing to take return calls/texts/emails from wherever you are at
--- Ambitious
--- Must have a valid Real Estate License

About Company:

Support our agents. Educate our clients. Serve our community.Vision

To be the local premier boutique brokerage for residential sales, commercial leasing and sales, and business brokering for agents and clients.Values

Empower, respect, professionalism, excellence, challenge, tribe.

Keywords: Amen Real Estate, West Sacramento , Real Estate Customer Service Representative, Hospitality & Tourism , West Sacramento, California

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