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Case Manager II (Full-Time DAYS/Mon-Fri) - Behavioral Health 394

Company: Telecare Corporation
Location: West Sacramento
Posted on: January 4, 2022

Job Description:


Founded in 1965, Telecare is a rapidly growing mental health care company dedicated to making a difference for our clients, the community, and our employees. We offer an array of mental health services to adults with serious mental illness. We partner with public sector entities and behavioral health organizations and have over 155 programs and over 4300 employees across the country. And we're growing all the time! When you work at Telecare, you help to empower thousands of individuals every day in their journeys of recovery.

Yolo INSPIRE (Inspiring Strength and Partnership In Recovery) FSP provides intensive and comprehensive case management support to TAY and adult individuals who require assistance in managing symptoms of behavioral health issues with the goal of living safely in community, maintaining safe housing, and preventing use of emergency or locked settings. Multidisciplinary staff will deliver a range of case management and clinical interventions through a primarily field-based case management approach - meeting clients where they're at to assist with community living skills. The program will also include a Wellness Center for drop-in services. Focus areas will include wellness checks in client homes; wellness groups, skill building activities; housing-focused case management services; behavioral health and substance use services, crisis interventions; conflict resolution.

Employment Status: Full-Time

Shift: DAYS 8:30 am - 5:00 pm

Days: Monday - Friday


Under direct supervision, serves as a primary support and case manager for individuals with mental illness and other co-occurring disorders by assisting them to live as independently as possible in their chosen community.


Demonstrate the Telecare mission, purpose, values and beliefs in everyday language and contact with the internal and external stakeholders

Collaborate with members served to create Recovery Plan goals

Ensure all services described in the Recovery Plan are provided

Work effectively as part of a multidisciplinary team

Facilitate groups according to the needs and interests of members served

Provide appropriate interventions in crisis situations

On a rotating basis perform officer of the day functions for both wellness, duty and Stand by Duty tasks

Collect required data and complete required documentation

Coordinate transitions to lower levels of care

Maintain awareness of community resources and assist members served in appropriate use of community resources

Assist members served with all needs, including Activities of Daily Living

Assist members served in making and getting to essential appointments

Assist and advocate for members served in obtaining appropriate benefits; provide representative payee services

Ensure that members served understand their legal status and rights

Help members served achieve greater independence and autonomy

Safeguard confidentiality; adhere to HIPAA policies

Provide transportation when needed and appropriate; provide linkage to community resources

Must evade members served in the event of assaultive behavior and pass assault crisis/crisis prevention training

Provide and document quality and quantity of direct services as required by program standards

Duties and responsibilities may be added, deleted and/or changed at the discretion of management.

Position requires transporting Members in own personal vehicle (acceptable driving record and vehicle inspection for safety)



High School Graduation or G.E.D. equivalent and two (2) years of direct services in Mental Health or community services; or Associates degree and one (1) year of experience or Bachelor s degree in Social Services

Sensitivity to multi-cultural populations and issues is required

Must be at least 18 years of age

Must be CPR, Crisis Prevention Institute (CPI), and First Aid certified on date of employment or within 60 days of employment and maintain current certification throughout employment

All opportunities at Telecare are contingent upon successful completion and receipt of acceptable results of the applicable post-offer physical examination, 2-step PPD test for tuberculosis, acceptable criminal background clearances, excluded party sanctions, and degree or license verification. Position requires driving, valid driver license, a motor vehicle clearance and proof of auto insurance is required at time of employment and must be maintained throughout employment. Additional regulatory, contractual or local requirements may apply


Four (4) years experience in a mental health setting

Experience in providing intensive case management, intensive community supports using biopsychosocial rehabilitation concepts is highly desirable

Experience in a mental health setting, outpatient clinic, dual diagnosis treatment or community mental health service preferred


Thorough understanding of the rights of members served and relevant legal processes

Effective written and verbal communication skills

Organization/Time management skills

Good computer/technology skills

Ability to assess safety risks

Ability to gain trust and build rapport with diverse populations

Excellent driving skills

Knowledge of basic medical and psychiatric terminology

Within two (2) months of employment, ability to apply financial requirements for billing and learn billing codes


The physical demands here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

The employee is occasionally required to stand, twist, squat, kneel, push, pull and lift and carry items weighing 25 pounds or less as well as to frequently sit, walk, reach, bend and do simple and power grasping. The position requires driving and frequent Exposure to Hazards (Blood Borne Pathogens, hospital waste, Chemicals & Infections).

EOE AA M/F/V/Disability

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Telecare Corporation, West Sacramento , Case Manager II (Full-Time DAYS/Mon-Fri) - Behavioral Health 394, Healthcare , West Sacramento, California

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