Primary Care Case Manager
Company: Communicare Health Centers
Location: West Sacramento
Posted on: June 24, 2022
The Primary Care Case Manager provides case management &
coordination services to clients with multiple chronic conditions
and social stressors. The case manager is a part of a collaborative
team working to provide stability & resources to clients living
with a variety of complex physical health circumstances. The case
manager facilitates communication between the patient, primary care
team, behavioral team and other CommuniCare departments and outside
agencies. CommuniCare Health Centers is a Federally Qualified
Health Center providing comprehensive patient-centered primary care
services including medical, dental, substance abuse treatment,
behavioral health and outreach services to the low income,
multi-ethnic, uninsured and underinsured in the communities we
SCHEDULE: Full-time (40hr/week, some evening hours required) in
West Sacramento, California. Some travel in Yolo County will be
CommuniCare Health Centers provides an inclusive workplace that
promotes and values diversity and life experience.CommuniCare
encourages people of all backgrounds to apply including, but not
limited to, Black, indigenous, people of color, immigrants,
refugees, women, LGBTQI, people with disabilities, veterans,
individuals of all ages and religions, as well as those who have
experienced the criminal justice system.
RESPONSIBILITIES:The following reflects management's definition of
essential functions for this job but does not restrict the tasks
that may be assigned. Management may assign or reassign duties and
responsibilities to this job at any time with reasonable
accommodation or other reasons.
Provide care coordination to clients with multiple medical needs
and/or those determined to be at high risk for complications.
- Effectively communicate with both patients and providers in
person, via telephone or email.
- Accompany patients to appointments with providers and in the
community as needed to support identified needs.
- Communicate immediate health issues to the patient's medical
provider or care team.
- Work with all members of the care team and other departmental
staff to expedite proactive solutions to issues, serving as primary
patient contact for issues concerning care access and service
- Provides a consistent source of encouragement, hope, and
non-judgmental support to patients with a variety of challenging
- Participates in staff meetings. Assists with coordination of
care offering input on patient progress.
- Maintain clerical duties: medical record charting & patient
- Responsible for remaining within established ethical standards,
including those of confidentiality.
- Other duties as assigned.Education: Bachelors in social work or
other related field recommended, but not required. Experience
providing direct services to patients as a case manager or other
member of the health care team.
Knowledge/Experience: Experience working in a social service,
health related organization or medical office/clinic. Excellent
interpersonal, oral and written communication, and presentation
skills. Strong organizational skills and the ability to multitask.
Demonstrated ability to assume responsibility and to work
independently as well as in a team. Ability to work in a busy
environment. Knowledge of medical terminology strongly preferred. A
service orientation characterized by cultural sensitivity and
polite communication with patients and staff members.
Special Skills/Equipment: Must provide proof of current driver's
license & auto insurance.
Physical Requirements and Work Environment: *The physical demands
described here are representative of those that must be met by an
employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals
with disabilities to perform the essential functions.Ability to
operate office equipment, including computer equipment and phones.
Hearing required. Ability to see colors and to bend and move arms
in sufficient range of motion to complete patient interactions and
train staff. Regular travel to all agency sites required.
COMPLETED COVID-19 VACCINATION REQUIRED
SALARY/BENEFITS:Compensation depends on experience. Medical,
dental, vision, life insurance, long-term and short-term
disability, critical illness and accident plans, retirement with
match, EAP, flexible spending account, paid holidays, vacation and
sick leave available.
Keywords: Communicare Health Centers, West Sacramento , Primary Care Case Manager, Executive , West Sacramento, California
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