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Enterprise Account Manager

Company: Astound Broadband Powered by Wave
Location: West Sacramento
Posted on: June 14, 2022

Job Description:

Enterprise Account Manager, Astound Business SolutionsAstound Broadband Business Solutions is seeking to add an Enterprise Account Manager (EAM) to their team for the Sacramento Region. Our hiring process is thorough, but moves quickly for the right candidate.About You:

  • You are an accomplished sales focused account manager with tremendous initiative and the ability to work from our Sacramento Region.
  • You have a deep desire and ability to identify new customer needs and create solutions that use Astound Business Solutions to meet those needs and grow the account revenue.
  • You are able to understand and quickly resolve customer account issues, engaging team members in other divisions when necessary and keeping customers informed of progress and solutions.
  • You consider the enterprise accounts you manage to be your personal business and place a very high priority on retaining and growing their business.
  • Your customers pick up the phone when you call because you have built a solid professional relationship, and they know and trust that you are calling with their best interest in mind.
  • The marketing, sales, operations and administrative team to which you belong is an integral part of your selling process and highly valued when reflecting on your success.
  • Knowledge of the enterprise telecommunications, IT and cable industry, primarily in fiber data infrastructure, digital voice, SD WAN, business applications and enterprise video solutions is preferred, but not required if you have a history of enterprise account management success in a complex selling environment, the ability to understand technology, and can effectively apply technology to today's business demands.
  • You are well spoken, can command a room's attention, and have high energy levels.
  • You know your numbers and are accustomed to tracking and reporting your sales behavior and metrics as a source of effectiveness and improvement.
  • While already operating at a high level, you aspire to continually be better and grow through training and coaching.
  • Given that Astound Business Solution's reputation, product line, and marketing activities provide ample opportunity for selling, you consistently expect to be a top performer.
  • You are the ultimate team player and willing to step in and help with activities to support team sales, even though they may not be specifically listed in your job description.
  • Your first response is to take charge of the issue, pick up the phone and talk to your customers and anyone else that will help ensure your customers are excited to have Astound Business as their telecommunications partner.
    About Astound Broadband Business SolutionsAstound Broadband, the sixth-largest telecommunications provider in the United States, is a leading supplier of cutting-edge technology and communications services-and applicants like you make it all possible. To accelerate your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.
    Additionally, we offer a robust benefits package, including rewards, employee discounts and flexible work arrangements, if applicable to the position, to ensure your continued success. With us, you'll stay empowered to do your best work by creating astounding possibilities for local communities and beyond.
    Diverse Workforce / EEO:Astound Broadband is proud to be an Equal Opportunity Employer. We embrace, support, and thrive on each other's differences to maximize the experience of our teammates and our community. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
    • High School or betterSkillsPreferred
      • Professionalism
      • Written Communication
      • Verbal CommunicationBehaviorsPreferred
        • Enthusiastic: Shows intense and eager enjoyment and interestMotivationsPreferred
          • Self-Starter: Inspired to perform without outside help
          • Goal Completion: Inspired to perform well by the completion of tasks
          • Entrepreneurial Spirit: Inspired to perform well by an ability to drive new ventures within the businessEqual Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Keywords: Astound Broadband Powered by Wave, West Sacramento , Enterprise Account Manager, Executive , West Sacramento, California

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