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Client Services Project Manager - Scientific

Company: Careerbuilder-US
Location: West Sacramento
Posted on: January 9, 2021

Job Description:

Job Title: Client Services Project Manager II Pay Rate: $34.50/hr Shift: 1st shift (Tue-Sat) Responsibilities:

  • Proper handling of all specimens received and prepare for laboratory testing.
  • Data entry and QC of sample information in a LIMS, as well as scanning documents to support the sample testing.
  • Responsible for reviewing shipment manifest and test requisition forms to ensure documentation matches samples received.
  • If required documentation contains discrepancies, the Client Services team member is responsible to initiate customer communication to obtain missing information.
  • Point person for the facilitation of project testing.
  • Manage all aspects of assigned projects under your purview.
  • Communicate with project leadership and translate information effectively.
  • This includes all matters; technical, facilitation of workflow, testing sites and customer relations.
  • Maintain up to date and accurate logs reflecting testing status.
  • Provide metrics to the site, customer or sponsor as requested.
  • Resolve issues as they arise.
  • Report critical issues to site leadership.
  • Provide updates as requested.
  • Develop SOPs supporting clinical trial testing as required.
  • Maintain Study Binders as required.
  • Perform Quality checks on all deliverables to customers.
  • Partner with other employees to ensure second QC checks when required.
  • Training other personnel as required. Qualifications and Experiences:
    • Bachelor s Degree AA or BS degree.
    • Two years experience and/or training; or equivalent combination of education and experience in related field.
    • Minimum of 2 years Customer Service and or Clinical Trial experience required. Skills:
      • Demonstrated proficiency in computer skills, such as: word processing, Excel and information systems Excellent verbal and written communication skills
      • Strong understanding of regulatory compliance and HIPAA Knowledge of medical terminology
      • Positive attitude and the ability to adapt and be flexible in a fast-paced and evolving work environment Why Kelly--? Kelly-- Science & Clinical is your connection to premier scientific and clinical companies looking to hire talented people just like you. Every day, we match science professionals with dream jobs that fit their skills and interests---it---s the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background/education in science, so we know a thing or two about the science market and how to get you noticed. About Kelly-- At Kelly, we---re always thinking about what---s next and advising job seekers on new ways of working to reach their full potential. In fact, we---re a leading advocate for temporary/nontraditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world. Kelly is an equal opportunity employer committed to employing a diverse workforce, including, but not limited to, minorities, females, individuals with disabilities, protected veterans, sexual orientation, gender identity. Equal Employment Opportunity is The Law.

Keywords: Careerbuilder-US, West Sacramento , Client Services Project Manager - Scientific, Executive , West Sacramento, California

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