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Field Application Engineer

Company: Amlogic CA CO Inc.
Location: West Sacramento
Posted on: August 6, 2022

Job Description:

*Job Description**Field Application Engineer (FAE) *Amlogic is a fast-growing global fabless system-on-a-chip (SoC) leader that provides open platform solutions for multimedia consumer devices including OTT/IP STBs, Smart TVs and Smart Home products. The company was founded in Silicon Valley, with R& D, support, and sales offices worldwide including Santa Clara, China, India, and Europe. At Amlogic, you will be immersed in an exceptional work environment and will be part an exciting, innovative, and fast paced team.We are looking for a dynamic Field Applications Engineer to support our growing list of customers in consumer electronics, smart home, industrial and automotive market segments. This position represents a fantastic opportunity to shape the direction of customer support across the region at Amlogic and provides a real chance to make a difference and have a far-reaching impact.In addition to providing first-class technical support to our customers, this role will also provide crucial technical assistance to our Sales and Marketing team during their interactions in winning new business. As a Field Applications Engineer, you will also work closely with our technical support teams in Asia, to ensure successful and timely technical issue resolution.Multiple positions available.*Key Responsibilities** Provide technical software support.* Understand customer technical queries and issues, provide initial analysis and solutions* Become the point of contact for software issues in their area of expertise within the team* Collect, compile and track customer technical issues and manage ongoing project progress,* Work with Sales and Marketing team to provide expert technical support in customer interactions* Help develop and train colleagues within the support team* Work with 3rd party SW design houses to deliver workable solutions to issues*Job Qualifications: ** Engineering degree and 5+ years' experience, with minimum 2 years in semiconductor or systems company.* Knowledge of embedded Linux and/or RTOS is essential.* Requires strong technical breadth and depth. Knowledge of systems and silicon is required.* Requires critical thinking skills, outstanding leadership, excellent Teamwork and interpersonal skills. Must be able to work with diverse world-wide teams.* Ability to manage multiple simultaneous customer programs.* Detail and action oriented.We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Job Type: Full-timeLocation: Santa Clara, CaliforniaJob Type: Full-timeBenefits:* 401(k) matching* Dental insurance* Flexible spending account* Health insurance* Paid time off* Vision insuranceSchedule:* Monday to FridayAbility to commute/relocate:* Santa Clara, CA 95054: Reliably commute or planning to relocate before starting work (Preferred)Education:* Bachelor's (Preferred)Experience:* Technical Project & Program Managers: 5 years (Preferred)* semiconductor industry: 2 years (Preferred)Work Location: One location

Keywords: Amlogic CA CO Inc., West Sacramento , Field Application Engineer, Engineering , West Sacramento, California

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