Global Technical Services Director

Company: JLL
Location: Mountain View
Posted on: April 2, 2026

Job Description:

JLL empowers you to shape a brighter way . Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Global Senior Director, Technical Services (GSDTS) The Global Senior Director, Technical Services is responsible for managing the high standard of building performance and operational services in Mechanical, Electrical, and Plumbing, Building Management Systems, and technical infrastructure elements required across the client’s portfolio. The role is directly focused on technical operations. Up-time, occupant comfort, sustainability, organizational effectiveness, business continuity, building equipment maintenance and life cycle asset management, and Environmental Health and Safety are all under the direction of the GSDTS. The GSDTS is expected to quickly assess the quality of the programs in place and build a world class organization supporting the client’s business. The GSDTS will familiarize themselves with the Client’s sustainability strategy to actively manage the energy and building performance to deliver optimized energy efficiencies and provide reporting that demonstrates compliance and achievements toward the client’s 2030 goals. The GSDTS must have experience in delivering engineering excellence through robust asset management and quality frameworks (applicable ISO standards) and be responsible for the development of engineering policies, strategies and implementation plans that meet the client’s rapidly shifting needs. Developing strong and long-lasting working relationships with team members, working across our FM, Project Management, Lab, and Support teams is critical. Establishing those same trusting, positive relationships with the client stakeholders is equally important. Such relationships can best be established through “getting stuff done”: developing clear implementation plans for operational initiatives and seeing them through to execution. Doing so, and operating an effective Technical Services organization, will enable the team to meet and exceed demanding Key Performance Indicators (KPIs). Achieving KPIs allows the team to achieve increased revenue and margin. What this job involves- Operational/ Technical Direct and manage the energy and sustainability teams by maximizing the capability of existing technology and systems and use of SMART building systems, platforms, and data to ensure that Client’s assets are being operated at optimum performance and energy is being closely managed and reported on. Act as the lead point of contact (LPOC) for all internal service delivery teams. Coordinate all transactional activities whilst continually developing and maintaining exceptional relationships with all key stakeholders. Assist in collating, measuring, and analyzing building data required to maintain compliance with building related rules and regulations. Provide technical advice to support the client’s business. As SDGTS, you will play a key role in providing the client with industry expertise, best practices, and guidance based on your strong knowledge and experience within the industry. Such guidance will be pragmatic and executable. You will work collaboratively with other engineers in the business unit to continuously improve your technical knowledge and competencies. Sharing knowledge is key in enabling our service partners, engineers and occupiers to provide the best solutions. Excellent report writing and communications skills are required. The ability to liaise professionally with clients and colleagues is essential. A working knowledge on the following services is vital: Heating systems Cooling systems HV systems LV systems Lighting systems Power distribution systems Ventilation systems Control systems Domestic Water systems Fire systems Air conditioning systems Water Hygiene of Closed and Domestic Systems Building Management Systems Energy Management Systems IoT and SMART applications Compliance – Statutory / Regulatory / Codes / Building Regulations and internal JLL compliance requirements including JCAP Interested? An ideal candidate would need to have the following qualifications. Desired experience and technical skills Extensive mechanical, electrical BEMS and SMART buildings services knowledge Proven ability to quickly assess a team’s capabilities, and develop an effective organization, that can self-perform work, and demonstrate continuous improvement. Ensuring that buildings are being operated at optimum performance and energy is being closely managed and reported on Maximize energy efficiency, create, and oversee the implementation of short and long-term projects and strategies that increase energy efficiency, reduce greenhouse gas emissions, and minimize unnecessary consumption Develop and implement procedures, standards, and guides for building performance and operational excellence Effectively manage the critical service provider relationships, their contract performance, driving operational improvements; ensuring work output is in line with contractual obligations Meet daily with the Technical Services team to align and review performance, setting priorities for the day, focused on KPIs and quality work. Manage to budget: ensuring staffing and contracts fit within our budget envelope, and seek ways to improve customer service and reduce expenditure Identify and capture operational data to improve the effectiveness and efficiency of service value, performance, and excellence Lead by example to represent the brand values of teamwork, ethics, and excellent to deliver set objectives Play a lead role in ensuring safety and sustainability are at the heart of Technical Services vision by way of social and corporate responsibility activities. Be comfortable with statutory compliance, health and safety risk management and any sustainability requirements Preferred educational and work experience: Professionally registered (IEng or CEng) or working towards this Degree in Building Service Engineering or relevant engineering subject Equivalent minimum 10 years’ experience at technical engineering leadership level. OSHA certified Proven track record of technical problem solving Ability to communicate technical subject to non-technical customers and team members Ability to produce technical reports. This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship. Estimated compensation for this position: 250,000.00 – 300,000.00 USD per year This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations. Location: On-site –Mountain View, CA Job Tags: Google Jobs If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include: 401(k) plan with matching company contributions Comprehensive Medical, Dental & Vision Care Paid parental leave at 100% of salary Paid Time Off and Company Holidays Early access to earned wages through Daily Pay At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement . For additional details please see our career site pages for each country. For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here . Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL. Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment. Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest. Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. California Residents only If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device. Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Accepting applications on an ongoing basis until candidate identified.

Keywords: JLL, West Sacramento , Global Technical Services Director, Construction , Mountain View, California